FAQ

1. WHAT FABRIC DO YOU USE?
Blankets: Flannel Fleece 230gsm
Towels: Absorbent Microfibre 195gsm

2. WHAT IS THE FINISHINGS ON THE FABRIC?
Blankets: Overlocked and machine stitched
Towels: Overlocked

3. WHAT IS THE ORDERING PROCESS?
~ Select the desired background colour
~ Confirm if you would like us to send this item as a gift to someone else.
~ Upload your photos (The bigger the size, the better the effect. The quality of the print depends on the quality of the photo/Image.) or upload them and add the wetransfer link to the comments section on checkout.
~ Select the type of Font you would like to use (Casual, Formal or Cursive)
~ Then select your message from the drop-down menu
- Should you have your own message in mind - click 'other' and a box will appear for you to type into. Please type out your message carefully in this box.
~ Click add to cart (Courier will be added at checkout)

4. CAN I PRINT ON BOTH SIDES OF MY ITEM?
Yes. When viewing the product you would like to order, select the double-sided option from the drop-down menu.

5. IS THE PAYMENT GATEWAY SECURE?
Of course, we have taken every precaution to keep your banking information safe. We have registered with Peach Payments. The company is PCI-DSS Level 1 compliant, which means that it meets the highest standards for security in the payment card industry. Additionally, they use encryption to protect sensitive data during transmission, and the company also employs fraud detection and prevention tools to detect and prevent fraudulent transactions.

6. CAN I AMEND MY ORDER?
Once you have approved your artwork your order cannot be amended.

7. CAN I EXCHANGE MY ORDER?
Please refer to our refund policy.

8. DO YOU OFFER GIFT CARDS?
Yes, for now please email hello@safarisandsunshine.co.za and we will gladly issue you a card. Look out for them in our store in the near future.

9. WHICH COURIER SERVICE DO YOU USE?
The Courier Guy and Pudo an affordable smart locker system

10. WHATS INCLUDED IN A GIFT WRAPPED PARCEL?
1x Sturdy Gift Box
1x Tissue Paper
1x Ribbon
1x Greeting Card - with your personal message included